VoiceDrops AI
Privacy Policy
Effective Date: July 8, 2026
1. Introduction
VoiceDrops AI respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you use our website, communication tools, calling services, SMS notifications, email integrations, and related services.
2. Information We Collect
We may collect the following types of information:
- Business name, owner name, contact details, address, website, and business activity.
- Email address, phone number, and communication preferences.
- Call details, call history, call outcomes, notes, summaries, and workflow data.
- SMS opt-in information, consent records, message history, and opt-out status.
- Email integration information when you connect Microsoft Outlook or other supported email services.
- Technical information such as IP address, browser type, device information, and usage logs.
3. How We Use Information
We use collected information to:
- Provide AI calling, SMS, email-checking, CRM memory, and workflow automation services.
- Send service-related messages, alerts, reminders, and call-related updates.
- Manage client accounts, workflows, call records, contact memory, and integrations.
- Improve platform reliability, security, and customer support.
- Comply with applicable laws, carrier requirements, and communication compliance rules.
4. SMS and Mobile Messaging
By providing your mobile number and opting in to receive messages, you agree that VoiceDrops AI may send SMS or MMS messages related to account updates, service alerts, call notifications, reminders, verification updates, and customer support.
Message frequency may vary depending on your interaction with our services, but you may receive recurring messages related to your account, calls, workflows, reminders, or support requests.
Message and data rates may apply. Charges may be imposed by your mobile carrier depending on your phone plan.
You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP.
5. No Sharing of Mobile Numbers or SMS Consent
VoiceDrops AI does not sell, rent, share, or disclose mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.
All categories of data sharing described in this Privacy Policy exclude mobile opt-in data and consent. SMS opt-in information and mobile numbers collected for messaging purposes will not be shared with any third party or affiliate for their own marketing or promotional use.
6. When We May Share Information
We may share limited information only when necessary to provide our services, comply with legal requirements, protect our rights, prevent fraud or abuse, or work with trusted service providers who help operate our platform.
These service providers are only permitted to use information as needed to provide services to VoiceDrops AI and are not allowed to use mobile numbers or SMS consent data for their own marketing.
7. Email Integrations
If you connect an email account, such as Microsoft Outlook, VoiceDrops AI may access email information only as needed to provide requested features, such as checking whether a message was received during a call workflow.
We do not ask for or store your email password. Access is granted through the email provider’s authorization process and may be disconnected at any time.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
9. Data Retention
We retain information only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
10. Your Choices
You may request to access, update, correct, or delete your information by contacting us.
You may opt out of SMS messages by replying STOP. You may also disconnect supported email integrations from your account settings.
11. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
VoiceDrops AI
Email: support@voicedropsai.com
Website: https://app.voicedropsai.com